Shipping Delivery Surf

DELIVERY COSTS AND CHARGES (Australia Wide):

Small Items: (Fins, Tail Pads, Leggies etc) over $25    FREE Delivery 
Small Items: (Fins, Tail Pads, Leggies etc) under $25  
$9.95 
Flippers  $9.95
Bodyboards, Luggage, Surfboard Travel Covers  $9.95 
Softboard Surfboards  $29.95 


Delivery Methods

Generally we will ship all fins, leg ropes, grips and smaller items by Australia Post Express (signature required on delivery).

Heavier bulky items like large boardbags & luggage are shipped by Star-Track Express (signature required on delivery).

All Surf Hardware deliveries are fully insured against damage.

Express Post

Express Post delivery is available for no additional charge on all small items (fins, leg ropes, grips etc). Orders placed before 1:00pm AEST in Metro areas should be received the next business day. This service takes 2-3 business days to most other areas.

Once your order is dispatched you will receive an email with your tracking number and details on how to track your delivery.

Does someone need to be there when the product is delivered?

Orders will not be delivered to an unattended address or a PO Box. As such we recommend using a work address. When using a work address, make sure you clearly include the name of the business.

If no one is available to sign for your order a card will be left and the order will be re-directed to the nearest  depot or Australia Post or Star-Track Express office. You are then responsible for collecting the parcel.

Tracking your order:

All Surf Hardware deliveries have a unique tracking number which will be emailed to you when the order is dispatched. Delivery progress can then be tracked either via the Star-Track Express or Australia Post website. 

Insured Deliveries:

All Surf Hardware deliveries are fully insured against damage. If you receive goods that are damaged or the security tape has been broken immediately inform the delivery driver and write it on their delivery sheet (do NOT tick or sign ‘Goods Received in Good Condition’). Please then contact our Customer Service Team on 02 9997 4744 & we will arrange a prompt exchange.

Delivery times:

In most cases orders received before 1pm on a business day are dispatched the same day.

Delivery times vary depending on your location but generally allow 5-7 days business days from receipt of dispatch confirmation. Whilst we will endeavor to have your product delivered earlier, please allow 5-7 days to be sure.


Do you ship internationally?

Purchases from the Surf Hardware Australian website can not be shipped to locations outside of Australia.

For USA orders please visit Surf Hardware USA

For all other inquiries about please contact us via our Support Page.